Shipping Policy
All our products are made-to-order and delivered across Australia with flat rate shipping of $10 via Australia Post.
Processing and Delivery Timeframes
- Made-to-order: Please allow 2-5 business days for processing after your purchase.
- Shipping: Once your order is complete, it will be shipped via Australia Post. Standard delivery typically takes 2-10 business days.
- Estimated Delivery Window: In total, you can expect your order to arrive within 4-15 business days from the date of purchase.
Shipping Restrictions
- Currently, we only ship within Australia.
Delivery Disclaimers
- Delivery timeframes are estimates and may vary depending on location and unforeseen circumstances. We cannot be held responsible for delays caused by Australia Post.
- We will provide you with a tracking number once your order is shipped. If you haven’t received your order 10 business days after the shipping notification, please contact our customer support team for assistance.
- We are not liable for lost or damaged items due to Australia Post negligence. However, we will gladly assist you in filing a claim with Australia Post.